Knowledge
Knowledge for property managers
Short pieces on what actually takes work in a stairwell.
These pieces are written for property managers and owners who look after an apartment building and put up the stairwell notices themselves.
They answer the questions that keep coming back: what the paper in a building actually costs, and what is left of a notice when somebody asks months later whether people were informed.
Every piece describes the situation in the building first, then what a screen in the stairwell changes about it. Where it changes nothing, that is written down as well.
What a notice costs
Postage, second call-outs and the phone calls afterwards are items that rarely get added up.
Missed contractor appointments cost twice
The second call-out is invoiced, and the estimated meter reading comes back as a complaint about the service charge statement.
What postal mailing to a building really costs
A serial letter to a building with thirty households is thirty items, not one. Run the numbers with your own figures and see what that makes in a year.
Notices that stay current
A sheet behind glass goes stale the moment it is up. The laundry schedule is where that shows most clearly.
The laundry schedule that does not get written over
A schedule that is always and everywhere reachable takes the ground out of the dispute. The one behind glass does the opposite.
Keeping stairwell notices up to date
A notice is out of date the moment it goes behind the glass. Why that happens, and what changes when an update no longer has to pass through a printer.
Evidence and discretion
What can be shown afterwards, and what a notice with a name on it reveals about a single household.
Proving that people were informed
Who saw the notice, and from when did it hang? With paper nobody knows afterwards, and that is exactly when the question comes up.
Names on paper in the stairwell
A notice to one household reaches the whole building and everyone passing through. And it stays up long after the matter is settled.